Privacy Policy

1Information We Collect

We may collect the following types of personal and sensitive information:

• Personal Details: Name, email, address, phone number, date of birth, passport details, residency status, educational qualifications, and employment history.
• Visa Application Information: Financial details, medical information, and other relevant documents for visa applications.
• Usage Data: Information about your interactions with our website or services.

2How We Collect Information

We may collect the following types of personal and sensitive information:

• Directly from you through forms, applications, or communications.
• Through our website via cookies and analytics tools.
• From third parties, such as partner institutions or government bodies, as required for service delivery.

3How We Use Your Information

Your information is used to:

• Process and manage your applications for our services.
• Communicate updates, important notices, or promotional information related to our services.
• Comply with legal and regulatory obligations in Sri Lanka and Germany.
• Improve the quality of our services.

4Sharing of Information

We may share your information with:

• Partner Institutions: Universities, employers, or organizations in Germany relevant to your application.
• Government Bodies: Embassies, immigration authorities, or other regulatory entities as required.
• Service Providers: Trusted third parties assisting in delivering our services, bound by confidentiality agreements.

We do not sell your personal information to third parties.

5Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete your data, subject to legal and regulatory requirements.

6Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for data processing, where applicable.
• Lodge a complaint with relevant data protection authorities.

7Cookies

Our website uses cookies to enhance your experience. You may disable cookies through your browser settings; however, this may affect the functionality of our website.

8Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.